Villkor och Bestämmelser
1. Om ABICI
Integrity • Clarity • Impact – grunden för ICI.
ABICI är ett svenskt managementkonsultföretag som specialiserar sig på kvalitet, efterlevnad och kontinuerlig förbättring i hela Europa.
Vi hjälper organisationer att navigera komplexa krav, säkerställa efterlevnad och skapa mätbara förbättringar som varar.
Våra klienter sträcker sig över olika branscher, men de delar ett gemensamt mål: behovet av strukturerade, pålitliga och effektfulla lösningar som stärker deras konkurrensfördelar.
Vårt registrerade kontor ligger på Ledungsgatan 2, 217 74 Malmö, Sverige.
2. Tjänsteavtal
2.1 Tjänsteomfattning
Våra konsulttjänster inkluderar men är inte begränsade till:
- Strategisk planering och affärsutveckling
- Huvudrevision och efterlevnadsbedömning
- Processoptimering och operativ excellens
- Förändringsledning och organisatorisk transformation
- Riskhantering och riskreduceringsstrategier
- Prestandaförbättring och KPI-optimering
2.2 Tjänsteleverans
Alla tjänster kommer att levereras enligt de specifika villkoren i individuella serviceavtal eller arbetsspecifikationer. Tidslinjer för tjänsteleverans, milstolpar och leveranser kommer att tydligt definieras i projektspecifik dokumentation.
3. Kundansvar
Kunder förbinder sig att:
- Tillhandahålla korrekt, fullständig och aktuell information som krävs för tjänsteleverans
- Ge rimlig tillgång till personal, lokaler och system enligt behov
- Utse lämplig personal att arbeta med vårt konsultteam
- Fatta snabba beslut om rekommendationer och föreslagna lösningar
- Följa alla tillämpliga lagar och förordningar i sin jurisdiktion
4. Professional Standards and Confidentiality
4.1 Professional Conduct
ABICI maintains the highest standards of professional conduct and ethical behavior in accordance with international consulting and auditing standards. Our consultants are bound by professional codes of conduct and continue professional development requirements.
4.2 Confidentiality
We maintain strict confidentiality regarding all client information, business processes, strategies, and data. Non-disclosure agreements may be executed for additional protection of sensitive information. This confidentiality obligation survives the termination of our service relationship.
5. Intellectual Property
5.1 Client IP
All pre-existing intellectual property rights of the client remain with the client. We respect and protect client proprietary information and trade secrets.
5.2 ABICI Methodologies
Our proprietary consulting methodologies, frameworks, tools, and templates remain our intellectual property. Clients receive a limited license to use deliverables created specifically for their engagement.
5.3 Work Product
Reports, analyses, recommendations, and other deliverables created specifically for a client engagement become the property of the client upon full payment of fees.
6. Fees and Payment Terms
6.1 Fee Structure
Fees are based on the complexity of the engagement, time required, and value delivered. Fee structures may include:
- Fixed project fees
- Time and materials basis
- Retainer arrangements
- Value-based pricing for specific outcomes
6.2 Payment Terms
Unless otherwise specified, payment terms are net 30 days from invoice date. Late payments may incur interest charges. We reserve the right to suspend services for overdue accounts.
7. Limitation of Liability
Our liability for any claims arising from our services is limited to the fees paid for the specific engagement giving rise to the claim. We are not liable for indirect, consequential, or punitive damages. This limitation applies to the fullest extent permitted by applicable law.
8. Termination
Either party may terminate an engagement with written notice. Upon termination, clients are responsible for payment of all services rendered through the termination date. Confidentiality obligations survive termination.
9. Dispute Resolution
Any disputes arising from our services will first be addressed through good faith negotiations. If unresolved, disputes will be subject to binding arbitration under Swedish arbitration rules, with proceedings conducted in English in Stockholm, Sweden.
10. Governing Law
These terms are governed by Swedish law. Any legal proceedings will be subject to the exclusive jurisdiction of Swedish courts.
Contact Information
ABICI Management Consultancy
Ledungsgatan 2
217 74 Malmö, Sweden
Email: [email protected]
Phone: +46 708 177 117
Integritetspolicy
1. Introduktion
Vi är engagerade i att skydda din integritet och säkerställa säkerheten för din personliga information. Denna integritetspolicy förklarar hur vi samlar in, använder, lagrar och skyddar dina personuppgifter när du använder våra konsulttjänster eller besöker vår webbplats.
Som ett svenskt managementkonsultföretag följer vi strikta dataskyddsstandarder och är fast beslutna att upprätthålla högsta nivå av transparens när det gäller hur vi hanterar din information.
2. Data Controller
ABICI, with registered office at Ledungsgatan 2, 217 74 Malmö, Sweden, is the data controller responsible for your personal data.
3. Information We Collect
3.1 Personal Information
We may collect the following types of personal information:
- Contact information (name, email, phone number, business address)
- Professional information (job title, company, industry)
- Business and financial information relevant to our services
- Communication records and correspondence
- Website usage data and analytics
3.2 How We Collect Information
We collect information through:
- Direct communication with clients and prospects
- Website contact forms and inquiries
- Business meetings and consultations
- Professional networking events
- Public business directories and professional networks
4. How We Use Your Information
We use your personal information for the following purposes:
- Providing consulting services and professional advice
- Communicating about projects, proposals, and business matters
- Fulfilling contractual obligations
- Improving our services and client experience
- Compliance with legal and regulatory requirements
- Marketing our services (with your consent)
- Maintaining business relationships
5. Legal Basis for Processing
We process your personal data based on:
- Contractual necessity: To perform our consulting services
- Legitimate interests: For business development and service improvement
- Legal compliance: To meet regulatory and legal requirements
- Consent: For marketing communications (where required)
6. Information Sharing and Disclosure
6.1 Third Party Sharing
We may share your information with:
- Professional advisors (lawyers, accountants, auditors)
- Technology service providers (cloud hosting, email services)
- Regulatory authorities when legally required
- Business partners in joint engagements (with your consent)
6.2 International Transfers
If we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security assessments and updates
- Employee training on data protection
- Secure disposal of data when no longer needed
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Typically:
- Client data: 7 years after engagement completion
- Financial records: As required by Swedish law
- Marketing data: Until you withdraw consent
- Website analytics: 26 months maximum
9. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Objection: Object to processing based on legitimate interests
- Withdrawal: Withdraw consent for marketing communications
10. Cookies and Website Analytics
Our website uses cookies and similar technologies to:
- Ensure proper website functionality
- Analyze website usage and performance
- Improve user experience
- Remember your preferences
You can control cookie settings through your browser preferences.
11. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us:
Data Protection Officer
ABICI Management Consultancy
Ledungsgatan 2
217 74 Malmö, Sweden
Email: [email protected]
Phone: +46 708 177 117
12. Complaints
If you believe we have not handled your personal data in accordance with this policy, you have the right to lodge a complaint with the Swedish Data Protection Authority (Datainspektionen).
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes.